The Decision Maker

Merrill Albert

Data Services Delivery Director

Recent Posts

Data Management Framework - 7 Essential Components

Posted by Merrill Albert on Oct 22, 2019 12:05:00 PM

Managing your data takes work. Just because you have data does not mean it is the correct data. You must make sure that you have useful data to inform the rest of your operations. People who are good at managing data are usually those who like having structure and disciplined processes that others will support. These are the people you want on your team to ensure you have data you can count on. If you can’t count on your data, it will not produce useful insights for reporting and business decisions.

Building data you can rely on means following a good data management framework. Data infrastructures built on sound management principles yield reliable data. This useful data, if used correctly, leads to engaged members who trust their credit union and want to do more business with you. Plus, you need to have reliable data when you are submitting reports to regulatory bodies and mitigating risks.

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Topics: Data Analytics, Data Quality, Enterprise Data Management

Data Insights - Building a Foundation

Posted by Merrill Albert on Oct 15, 2019 11:55:00 AM

Data insights start, naturally, with data. Get the data wrong, and your insights will be wrong.  Who wants to take business actions on insights based on bad data?

The real problem is when you’re acting on data insights that you don’t know are based on bad data. You need to prevent that from happening because you don’t want to make incorrect assumptions. If you’ve done nothing to build useful data, why should you expect it to be good? 

The data industry has been around a long time and has proven techniques for building that solid foundation upon which to base your insights. Using these techniques and following a structured methodology provide the discipline needed to make that foundation. But building a good foundation that produces valuable insights takes time. Don’t try to cut corners and don’t assume your data is useful.

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Topics: Data Standards, Data Quality, Enterprise Data Management

Data Insights – Back to the Basics

Posted by Merrill Albert on Oct 8, 2019 12:51:00 PM

Many people are talking about data insights, or data analytics, without exactly knowing what they mean. They’ve heard that the company will benefit but don’t know how to get there. They might try to “throw money at it” and hire talented Data Scientists hoping they will magically get results, but that’s not the way it works.

Getting the right results all starts with what you do with your data. You collect data on your members based on their business activities. Now you must apply mathematical techniques to this data to obtain analytics. You then apply business knowledge to your analytics to gain insights. These insights will ideally provide you with information about your business that will allow you to act. For example, it might be an insight around payment trends that can help you work with members before there are problems, or it might be an insight into something new happening in the industry that you have to react to.

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Topics: Reporting and Analytics, Data Visualization